Terms and Conditions

Due to Federal and state regulations we cannot ship to the following states:

Alabama, Arkansas, Delaware, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Mississippi, Montana, New Jersey, New Mexico, New Yhork, Oklahoma, Pennsylvania, Rhode Island, South Dakota, Tennessee, Utah and Wisconsin.

Buy purchasing any wines from The Wine Vault LLC you agree that you are bound by the following Terms and Conditions:

  • A MINIMUM ORDER quantity is required for all transactions (as specified) OR A MINIMUM ORDER value of at least $100.00 is required for all transactions
  • You certify that by placing an on-line order, you are 21 years of age or older.  An adult signature for receipt of goods will be required at time of delivery.
  • All wine is sold “as is,” without any representations or warranties, express or implied, including but not limited to, as to merchantability, fitness for a particular purpose or other description of physical condition.  “Old” wines are NOT guaranteed for drinkability.
  • Every attempt is made to use the correct label image for the wine being displayed on this website. The wrong year may appear on the image being used because the correct year is unavailable and we take no responsibility if the label is incorrect.
  • Product availability, vintage year and end-user price may vary from those posted on this site. Many items may not be available due to limited release by selected wineries.  In all cases, we will attempt to offer an alternate product, should your choice not be available.
  • If your wine arrives damaged, it is the responsibility of the shipping carrier (you have 14 days from the scheduled arrival date to file a claim with the shipping carrier) and you should file an appropriate claim.  We are not responsible for any damage in connection with the packing or shipping of the wines or of carriers, whether or not recommended or selected by us.
  • You agree to pay any applicable state and local taxes, and any applicable compensating use tax of another state which we may be required by law to collect at the time of the payment of the purchase price.
  • These Terms and Conditions of Sale, as well as your and our respective rights and obligations hereunder, shall be governed by and construed and enforced in accordance with the laws of the State of Ohio.  You consent to the exclusive jurisdiction with any wine purchased from us. In no event shall our liability ever exceed the purchase price actually paid by you for such wine.

Order Confirmation

When we have completed your order you will receive two emails from “The Wine Vault LLC”;  We will confirm that your order has been received and the second that your order has been processed and is ready for pick-up or that it has been shipped.

Shipping

Due to varied shipping rates among that we are permitted to ship to, we have decided to finalize all transactions at the register when received on the internet.  Time permitting, you may receive a call to discuss shipping options and charges, otherwise we will ship the order to you via UPS or Fedex Ground.

Acceptable Payment Methods

Visa, MasterCard, or American Express

Privacy Policy

The Wine Vault LLC takes the protection and proper use of your personal information seriously.

Information Collection and Use

The Wine Vault LLC is the sole owner of the information collected on this site.  The Wine Vault LLC does collect information from our users  at several different points on our website, however, we will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.  You may, from time to time, receive information from us about new features, new services and special offers we think you’ll find valuable.

Registration

Registration is required in order to use this website at the time of placing an order only.

Ordering

The Wine Vault LLC  will request information from users such as:  contact information (name, shipping address and phone number.)  This information is used for billing purposes to verify the customer is of legal age, and to fill customer’s orders.  If we have trouble processing an order, this contact information is used to get in touch with the user.  This information is not sold or shared with anyone else under any circumstances.

Sharing

We value your privacy very much at The Wine Vault LLC, and will never release any account information to anyone outside of the necessary core groups that help our business function, like those mentioned above, unless our customers give us the authority to do so.

Emails

All of our users’ information, like the sensitive information mentioned above, is restricted in our store. Only employees who need the information to perform a specific job are granted access to personally identifiable information.  Furthermore, ALL employees are kept up to date on our security and privacy practices.